Privacy Policy
Last Updated: September 28, 2026
Indian Palms Interval Owners Association, operating Indian Palms Intervals Resort
(“Indian Palms Intervals Resort,” “we,” “us,” or “our”), respects your privacy and is
committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when
you visit indianpalmsintervals.com, submit information through the website,
communicate with us, make payments, or otherwise interact with Indian Palms Intervals
Resort or the Association.
1. Information We Collect
We may collect personal information that you voluntarily provide to us through website
forms, email, telephone communications, or other interactions with Indian Palms
Intervals Resort.
Depending on how you interact with us, this information may include:
Name
Mailing address
Email address
Telephone number
Owner or membership information
Unit or ownership information
Reservation or stay information
Information submitted through website forms
Communications you send to us
Other information you voluntarily provide
We use this information only as reasonably necessary to administer Association and
Resort operations, respond to requests, manage reservations, communicate with
owners and guests, maintain records, and provide requested services.
2. Online Payments
Indian Palms Intervals Resort uses Authorize.net to process online payments.
When you choose to make an online payment, you are directed away from
indianpalmsintervals.com.com to an Authorize.net-hosted payment page. Payment card
information is entered directly into the Authorize.net system and is processed by
Authorize.net and the applicable financial institutions and payment networks.
Indian Palms Intervals Resort does not collect or store your full credit or debit
card number or card security code through indianpalmsintervals.com.
Indian Palms Intervals Resort may receive information concerning a completed or
attempted transaction, such as:
Name
Payment amount
Transaction date
Payment status
Transaction or authorization number
Limited payment method information provided by the payment processor
We may retain transaction information as reasonably necessary for Association
accounting, payment records, refunds, dispute resolution, fraud prevention, and legal or
regulatory requirements.
Payment information submitted directly to Authorize.net is governed by Authorize.net’s
applicable privacy, security, and payment policies.
3. Website Forms
Indian Palms Intervals Resort provides forms through which owners, guests, and other
visitors may submit requests or information.
Information submitted through these forms may include contact information, reservation
information, owner information, comments, requests, or other information relevant to the
purpose of the form.
Information submitted through a website form is used to respond to the request,
administer Resort or Association operations, maintain appropriate records, and provide
requested services.
Please do not submit sensitive financial information, credit card numbers, Social
Security numbers, or other highly sensitive information through general website forms.
4. Information Collected Automatically
Like most websites, our web server and website systems may automatically collect
limited technical information when you visit the site.
This information may include:
Internet Protocol (IP) address
Browser type
Device type
Operating system
Pages requested or viewed
Date and time of access
Referring website or URL
Technical, diagnostic, security, or error information
We may use this information to operate and maintain the website, diagnose technical
problems, maintain security, prevent abuse, and understand general website usage.
Indian Palms Intervals Resort does not currently use Google Analytics, Google Tag
Manager, Meta Pixel, or similar advertising or behavioral tracking systems on this
website.
5. Cookies
Indian Palms Intervals Resort may use cookies or similar technologies that are
necessary for basic website functionality, security, forms, sessions, or preferences.
We do not currently use cookies for targeted advertising or cross-site behavioral
advertising.
You may control cookies through your browser settings. Disabling essential cookies may
affect the operation of certain website features.
6. Google reCAPTCHA
Indian Palms Intervals Resort may use Google reCAPTCHA or a similar security
service on website forms to help prevent spam, fraud, and automated abuse.
When reCAPTCHA is used, information about your device and interaction with the
website may be transmitted to Google for security and verification purposes. Google’s
collection and use of information is governed by Google’s applicable privacy policy and
terms of service.
reCAPTCHA is used for website security purposes and not by Indian Palms Intervals
Resort for advertising.
7. How We Use Personal Information
We may use personal information to:
Administer Resort and Association operations
Maintain owner and member records
Respond to inquiries and requests
Process reservation requests
Communicate with owners, guests, and website visitors
Send Association notices and Resort updates
Maintain accounting and transaction records
Provide customer service
Maintain and secure our website
Prevent fraud, spam, abuse, or unauthorized activity
Comply with legal, regulatory, accounting, and reporting obligations
Establish, exercise, or defend legal rights
Protect the rights, property, and safety of the Association, Resort, owners,
guests, employees, and others
We may also use information for another purpose when that purpose is disclosed to you
at the time the information is collected or when you provide consent.
8. Association Emails and Communications
Indian Palms Intervals Resort and the Indian Palms Interval Owners Association may
periodically send owners and members emails concerning Association business, Resort
operations, ownership matters, reservations, maintenance, notices, events, and other
Resort or Association updates.
We do not sell or publish owner or member email addresses for third-party marketing
purposes.
You may request that we stop sending non-essential promotional communications by
contacting us at VLM@vlmci.com.
Certain Association, ownership, administrative, reservation, transaction, or legally
required communications may still be sent when necessary.
9. How We Disclose Personal Information
We may disclose personal information to service providers when reasonably necessary
for them to provide services on our behalf.
These providers may include companies providing:
Website hosting and maintenance
Payment processing
Information technology services
Email services
Association management services
Accounting or financial services
Security or fraud-prevention services
Professional, legal, or administrative services
These providers receive information only as reasonably necessary to perform the
applicable service or as otherwise permitted by law.
We may also disclose information:
When required by applicable law, regulation, subpoena, court order, or legal
process
In response to a lawful government or regulatory request
When reasonably necessary to prevent or investigate fraud, abuse, security
incidents, or unlawful activity
To protect the rights, property, or safety of Indian Palms Intervals Resort, the
Association, owners, guests, employees, or others
To establish, exercise, or defend legal claims
With your direction or consent
We may use or disclose aggregated or de-identified information that does not
reasonably identify an individual.
10. Sale or Sharing of Personal Information
Indian Palms Intervals Resort does not sell personal information.
Indian Palms Intervals Resort does not currently share personal information for cross-
context behavioral advertising or use third-party advertising technologies such as Meta
Pixel or Google Ads remarketing on this website.
If our practices change, we will update this Privacy Policy and provide any notices or
privacy choices required by applicable law.
11. Third-Party Websites and Services
Our website may contain links to websites, payment systems, services, or content
operated by third parties.
When you leave indianpalmsintervals.com and interact with a third-party service,
including Authorize.net, that third party’s privacy policy and terms govern its collection
and use of information.
Indian Palms Intervals Resort is not responsible for the privacy practices of
independently operated third-party websites or services.
We encourage you to review the applicable privacy policies before submitting personal
information to a third party.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the
purpose for which it was collected or to satisfy Association, operational, accounting,
legal, tax, regulatory, contractual, or recordkeeping requirements.
Certain ownership, Association, transaction, reservation, or accounting records may
need to be retained for extended periods.
When information is no longer reasonably necessary, we may delete, anonymize, or
otherwise dispose of it in accordance with applicable requirements.
13. Data Security
We use reasonable administrative, technical, and physical safeguards designed to
protect personal information against unauthorized access, loss, misuse, alteration, or
disclosure.
Online payment card information is entered directly into Authorize.net’s payment system
rather than being collected through Indian Palms Intervals Resort’s website.
However, no website, electronic communication, network, or storage system can be
guaranteed to be completely secure.
14. Your Privacy Choices
Depending on applicable law and the nature of your relationship with Indian Palms
Intervals Resort, you may request access to certain personal information maintained
about you or request correction of inaccurate information.
You may also request deletion of certain personal information.
We may need to retain information when reasonably necessary for:
Association or ownership records
Accounting or tax requirements
Transaction records
Contract administration
Fraud prevention
Legal compliance
Dispute resolution
Establishment or defense of legal claims
Privacy requests may be submitted to:
VLM@vlmci.com
We may take reasonable steps to verify your identity before processing a request.
15. California Privacy Rights
California residents may have additional rights under applicable California privacy laws.
Depending on which laws apply to Indian Palms Intervals Resort and the particular
information involved, California residents may have rights relating to access, correction,
deletion, disclosure, or use of personal information.
If Indian Palms Intervals Resort is subject to the California Consumer Privacy Act, as
amended by the California Privacy Rights Act (“CCPA”), California residents may have
additional rights provided by that law, including, as applicable:
The right to know what personal information has been collected
The right to request access to personal information
The right to request correction of inaccurate personal information
The right to request deletion of certain personal information
The right to know the categories of sources from which personal information was
collected
The right to know the purposes for which personal information is collected or
used
The right to know categories of third parties to whom information is disclosed
The right to opt out of the sale or sharing of personal information, when
applicable
The right to limit certain uses of sensitive personal information, when applicable
The right not to receive discriminatory treatment for exercising applicable privacy
rights
Because Indian Palms Intervals Resort does not currently sell personal information or
share personal information for cross-context behavioral advertising, there is currently no
sale or advertising-sharing activity from which a website visitor needs to opt out.
Requests concerning California privacy rights may be submitted to:
VLM@vlmci.com
Rights under California law are subject to applicable definitions, exceptions, and
limitations.
16. Do Not Track and Global Privacy Control
Some web browsers allow users to send “Do Not Track” signals.
There is not currently a universally adopted standard for responding to traditional Do
Not Track signals, and our website may not respond to such signals.
Where required by applicable law, we will recognize applicable browser-based privacy
preference signals, such as Global Privacy Control, with respect to data practices to
which those signals legally apply.
Because Indian Palms Intervals Resort does not currently sell personal information or
use personal information for cross-context behavioral advertising, these signals
generally do not change the website’s current data practices.
17. Children’s Privacy
This website is not directed to children under 13, and Indian Palms Intervals Resort
does not knowingly collect personal information directly from children under 13 through
the website.
If we learn that personal information from a child under 13 has been submitted without
appropriate authorization, we will take reasonable steps to delete it.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website,
services, technology, legal requirements, or privacy practices.
When this policy is changed, the “Last Updated” date at the top of the policy will be
updated.
We encourage visitors to review this Privacy Policy periodically.
19. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy
practices, please contact:
Indian Palms Interval Owners Association / Indian Palms Intervals Resort
Email: VLM@vlmci.com
Website: indianpalmsintervals.com
Association Mailing Address:
535 South Highway 101
Solana Beach, CA 92075
